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Contract Notice View - CN3460117

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Centrelink Call Centre Enhancements Initiative

Agency Details

Contact Name:
PURCHASING HELPDESK

Phone:
18 0090 6144

Email Address:

Office Postcode:
2900

CN ID:
CN3460117
Agency:
Services Australia
Publish Date:
11-Oct-2017
Category:
Temporary personnel services
Contract Period:
7-Sep-2017 to 14-Jul-2023
Contract Value (AUD):
$345,381,978.21

Original: $53,752,454.80

Description:
Centrelink Call Centre Enhancements Initiative
Amendments:
  • CN3460117-A7 - Value Increase and End Date Extension (12-Jul-2023)
  • CN3460117-A6 - End date and value increase (28-Oct-2022)
  • CN3460117-A5 - Value and end date extended (8-Jul-2022)
  • CN3460117-A4 - Value increased and end date extended (30-Jun-2021)
  • CN3460117-A3 - End date and value update (19-Nov-2020)
  • CN3460117-A2 - Value increased and end date extended (6-Feb-2020)
  • CN3460117-A1 - Value increased as per variation (7-Sep-2018)
Procurement Method:
Open tender
ATM ID:
SON ID:
Confidentiality - Contract:
No
Confidentiality - Outputs:
No
Consultancy:
No
Agency Reference ID:
D314023296

Supplier Details

Name:
SERCO CITIZEN SERVICES PTY LTD
Town/City:
Melbourne
Postcode:
3000
State/Territory:
VIC
Country:
AUSTRALIA
ABN:
89 062 943 640

Agency Details

Contact Name:
PURCHASING HELPDESK

Phone:
18 0090 6144

Email Address:

Branch:

Division:

Office Postcode:
2900