Closed ATM View - 18CPU065 RFT Access
Procurement of a Service Provider/s for Claims Management Services
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
Comcare is establishing a number of delegated claims service offerings for certain Australian Government agencies (the Participating Agencies). The service offerings are part of Comcare’s broader objective to ensure its claims management functions are as effective and efficient as possible.
The delegated claims service offerings involve:
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the delegation of Comcare powers under the SRC Act to individuals (Agency Delegates) in the Participating Agencies; and
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the provision of claims management services to support Agency Delegates by either a third party Service Provider, Comcare, or internal Participating Agency resources.
Claims decisions made under the delegated claims services offerings remain decisions of Comcare delegates under the SRC Act and claims management is still performed by Comcare or its contracted provider/s.
Comcare is seeking to appoint up to two (2) Service Provider(s) under this RFT who will deliver high quality Claims Management Services to Agency Delegates in Participating Agencies as a part of Comcare's delegated claims service offerings.
Comcare also intends to create a shortlist of up to a further two (2) Tenderer(s) who will agree to confirm their service offering and pricing for 12 months and who Comcare may approach for future scopes of work as needed by Comcare by entering into a Deed of Standing Offer substantially in the form of the Draft Contract.
Access to 18CPU065 RFT documents
In order to access 18CPU065 RFT documents Tenderers must complete (without amendment, other than where indicated) and return the Confidentiality Deed Poll (accessible via ATM Documents) to procurement@comcare.gov.au.
After receipt by Comcare of the correctly executed document, the Tenderer will receive instructions on how to access the Request for Tender documentation.
An Industry Briefing will be held in May 2018. Details including how to register will be available in the RFT.
Tenderers must complete (without amendment, other than where indicated) and return the Confidentiality Deed Poll (accessible via ATM Documents) to procurement@comcare.gov.au.
After receipt by Comcare of the correctly executed document, the Tenderer will receive instructions on how to access the Request for Tender documentation.
Refer RFT documents
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