Closed ATM View - TA12323/2018
FULL SERVICE MARKET REPRESENTATION (ITALY)
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1.1.1 It will be a requirement for the successful Tenderer to appoint a dedicated country manager with appropriate support infrastructure to be responsible for the implementation of TA’s Annual Operating Plan for distribution and marketing communications including PR for the Italian market.
1.1.2 It will be a requirement for the successful Tenderer to appoint a dedicated Aussie Specialists Programme trainer for Italy.
1.1.3 The scope of the requirements will include (but not limited to) delivering strategic and creative distribution and marketing communications including PR planning, advice and implementation of activities.
1.1.4 This successful Tenderer will have a significant in country presence based in Northern Italy or Rome, Italy.
1.1.5The full scope of requirements can be found at clause 9 of Part D of this RFT.
Acknowledgment of RFT Process
Having read the Request for Tender documentation, the Tenderer must acknowledge its understanding and acceptance of the RFT process. That process includes the timetable and summary of requirements in Part A, the conditions and process for submission by the tenderer in Part B including the requirements to familiarise themselves with each of the conditions and applicable Commonwealth policy requirements set out in Part B, the basis of evaluation of the tender submitted in Part C, the additional requirements to be met as set out in Part D and the conditions for participation in Part E.
The terms of supply on which the Tenderer’s submission is provided to Tourism Australia in this document will remain consistently the same for at least 120 days from the Closing Time specified in Part A.
Financial Solvency Checks
The Tenderer should be financially solvent (and in the case of individuals) should not be bankrupt.
Employee Entitlements and work health and safety
The Tenderer must not have had a judicial decision made against them relating to employee entitlements and of which they are not satisfying any resulting order from that decision.
The Tenderer must not have any unsettled orders resulting from any decision made against them pursuant to the Work Health and Safety Act 2011, regarding failure to protect health and safety of its workers.
The Tenderer agrees to comply with applicable health and safety legislation at all times, and all applicable policies, or programs that Tourism Australia may inform the Tenderer of and require the Tenderer to comply with, at any time.
Workplace Gender Equality
The Tenderer and any subcontractor entity proposed in the RFT must not have been listed as a noncomplying entity by the Workplace Gender Equality Agency as a result of having failed to comply with the yearly requirement to report on gender equality pursuant to the Workplace Gender Equality Act 2012.
It is a Condition of Participation of this RFT process that Tourism Australia will check this list and not enter into a contract with a person or organisation that happens to appear.
Entities listed as terrorists or subject to sanctions
The Tenderer’s attention is drawn to the list of individuals and entities maintained by the Department of Foreign Affairs and Trade that are associated with terrorist acts implemented pursuant to United Nations Security Council (UNSC) resolution 1373 (2001). It also includes those individuals and entities that are subject to targeted financial sanctions or travel bans under Australian sanctions laws to which the Charter of the United Nations Act 1945 and the Autonomous Sanctions Act 2011 currently applies. This list is the ‘Consolidated List’ and can be found at http://dfat.gov.au/international-relations/security/sanctions/pages/consolidated-list.aspx.
It is a Condition of Participation of this RQT process that Tourism Australia will check this list and not enter into a contract with a person or organisation that happens to appear. This extends to any subcontractor listed in section 2 of this document
Please note that Tourism Australia will not enter into a contract with a person or organisation listed as a terrorist organisation pursuant to the Criminal Code Act 1995 and of which is published at
It is a Condition of Participation of this RFT process that Tourism Australia will check this list and not enter into a contract with a person or organisation that happens to appear. This extends to any subcontractor listed in section 2 of this document
Public Disclosure Requirements and right of Audit
The Tenderer’s attention is drawn to the public disclosure requirements of the Commonwealth set out in Part B of the Request for Tender documentation allowing Tourism Australia with the right to disclose details about the procurement process (including the names of the Tenderer and the subcontractors) and the right of the Auditor General to access and audit the Tenderer’s information, documents and records including that of their subcontractor entities.
The Tenderer must acknowledge and comply with these requirements as well as indicate that their subcontractors are aware and also willing to comply with them.
Fraud and Corruption
The Tenderer must be willing to co-operate (and ensure their subcontractors co-operate) with Tourism Australia’s public accountability requirements under the Public Governance, Performance and Accountability (PGPA) Act 2013. Tourism Australia is committed to minimising the likelihood and impact of any conduct that may be in breach of this Act.
The Tenderer must also be willing to familiarise itself and comply with Tourism Australia’s Fraud and Corruption Policy, its Code of Conduct and its Public Interest Disclosure policy (documents that are available on TA’s website or on request by the Tenderer).
Prior Contract deficiencies
If there has been a significant deficiency in the Tenderer's performance of a substantive requirement or obligation under a prior contract with Tourism Australia (and of which was not resolved or amended by the Tenderer) then the Tenderer may potentially be excluded from this process.
If it becomes apparent during the tendering process that the Tenderer’s response documentation contains a false declaration then the Tenderer should be excluded.
Conflict of Interests
There must be no conflict of interest existing, or one that is likely to arise, or that would be perceived to have arisen, which would affect the performance of the tenderer’s obligations if they were to enter into a contract with Tourism Australia.
Working with direct competitors of Australia
The tenderer and its subcontractors must not work for any National Tourism Organisation that is a direct regional competitor of Australia. This includes New Zealand, Canada, South Africa and the United States of America.
Tenderers must notify Tourism Australia of details of any National and State/Regional Tourism Organisation to whom it provides Market representation service in market, to enable Tourism Australia to assess the impact this may have on its commercial activities, brand image, competitive advantage and potential risks of conflicts of interests arising. In the event that Tourism Australia considers the provision of services to itself and another destination to affect its best interests or render a conflict of interest, the Tenderer shall be excluded from further consideration in the RFT process.
Working with Australian State Tourism Offices
Tenderers must notify Tourism Australia prior to the Question Answer and Close deadline, with details of any Australian State Tourism Office (“STO”) to whom it provides Market Representation services in market, to enable Tourism Australia to assess the impact this may have on its commercial activities, brand image, competitive advantage and potential risks of conflicts of interests arising. In the event that Tourism Australia considers the provision of services to itself and another STO to affect its best interests due to a conflict of interest which in the view of Tourism Australia cannot be affectively managed, the Tenderer shall be excluded from further consideration in the RFT process.
The Tenderer must have an office, branch or other representation in Northern Italy or Rome, Italy and personnel working on the Tourism Australia account must be Italian mother tongue (written/spoken) and have fluency in written and spoken English.
1.1.1 The proposed contract term is one (1) year, from 1 July 2018 to 30 June 2019.
1.1.2 The contract will provide for 3 options to extend for one (1) year each (1 July 2019 – 30 June 2022. There is no guarantee or representation that any option will be exercised.