Closed ATM View - SPC-2896-2
Managed Network Services: Fixed Voice Services
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Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
The Australian Taxation Office is seeking to enter into arrangements for the provision of the Fixed Voice Services under the Managed Network Services program.
Fixed Voice Services includes SIP trunk services, PSTN services, inbound and outbound voice services as well as the supply and management of telephone number ranges.
Other modules being procured through separate arrangements include: Data carriage and internet, Network Management, Unified Communications, Contact Centre Services, and Mobile services. These services are out of scope for this RFT.
For more information on the statement of requirements, please refer to the approach to market documents.
An online industry briefing is planned for 11-12 December 2019, registration details will be made available via an Addenum. For more information please refer to SPC2896 (MNS)-RFT-Part 1-Conditions of Tender.
Respondents are requested to complete and return the Intention to Respond at Part 3 - Attachment E, including the Data Room Confidentiality Undertaking Deed Poll at Appendix A to Part 3 - Attachment E (Intention to Respond) to SPC2896_MNS@ato.gov.au
Please note that there is no contact phone number available, all correspondence for this tender is through SPC2896_MNS@ato.gov.au
Please refer to SPC2896 (MNS) – Fixed Voice - RFT - Part 1 – Conditions of Tender
Arrangements in place by 30 June 2020 with an initial contract period of 3 years, with 3 options for the ATO to extend, each for up to 2 years in duration. The total contract period will not exceed 9 years.