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Closed ATM View - HOMEAFFAIRS/2011/RFT

Tourist Refund Scheme Financial Service Provider

Contact Details

Michael Moroney

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HOMEAFFAIRS/2011/RFT
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Department of Home Affairs
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80160000 - Business administration services
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4-Mar-2020 2:00 pm (ACT Local Time)
Show close time for other time zones
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30-Jan-2020
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ACT
Canberra
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Request for Tender

APP Reference:
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Yes
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All Agencies
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No
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No

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The service provider will be required to provide an electronic facility for the receipt of payment information and to send the payment status of refunds to the Department of Home Affairs (the Department). The facility will need to be available to receive payment information 24 hours each day, seven days a week. The facility will be required to comply with all standards and security requirements set down by the Department.
 

Upon receipt of payment information, the service provider will be required to perform the following services:
           Payment Services
           Funding Request Services
           Data Transfer Services
           Reporting Services
           Responding to queries from the Department
           IT Support Services
           Client Self-service, payment status Portal
           Ad-hoc payment amendments as required

     

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This contract is for 3 years with a 2 year extension

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The Tenderer must be compliant with all paragraphs of the RFT and all clauses of the Draft Contract, except as specified in the Compliance Statement that forms part of its Tender to the RFT.

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1 July 2020

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Electronic lodgement via AusTender at www.tenders.gov.au

Contact Details

Michael Moroney

: 00000000

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