Closed ATM View - IT-23/936-OT
Provision of End User Computing Hardware and Services
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane
The Reserve Bank of Australia (the Bank) invites proposals for the Provision of End-User Computing Hardware and Services. The Bank seeks a respondent specialising in asset management services with the capability to offer financing services. Respondents and/or their subcontractor(s) are required to supply the EUC devices as required by the Bank from time to time.
The Bank's contractual arrangements on EUC hardware and services are expiring, as such, the Bank is seeking the best value for money offer from the open market to fulfil its current and future EUC requirements. The core EUC services are expected to include - leasing/financing of laptops/desktops, asset tagging, hardware configuration change, warehouse and depot services, hardware and e-waste collection, asset deployment and delivery services, asset retirement, data wipe and disposal, reporting with integration to the Bank's asset management tooling.
The Bank intends to enter into an initial 3-year contract with an option to extend twice on 12-month increments.
Consortium proposals are not permitted however the use of sub-contractor(s) is allowed.
Industry Briefing:
Respondents are encouraged to attend a virtual (online) industry briefing at 4:00pm (Sydney Time) on Monday, 25 September 2023.
To register for the industry briefing, respondents are required to send an email containing the details of their attendees (max. 3) to ITTenders@rba.gov.au with subject "Registration for industry briefing - RBA EUC Hardware and Services".
Registration for the industry briefing closes at 2:00pm (Sydney Time) on Thursday, 21 September 2023. Only registered parties will be issued an invitation to attend the industry briefing. Attendance is not mandatory.
The mandatory Conditions for Participaton are listed below. An assessment of 'No' against any of the conditions may eliminate the respondent from further consideration.
- Tender response was received prior to the closing time
- Public Disclosure Requirements and Right of Audit
- Provision of leasing terms
- Respondent exists as a legal entity at closing time
- Tender response includes a completed and signed Response Deed
- Workplace Gender Equality letter of compliance provided
- Work Health and Safety policy provided
- Unpaid claims regarding Employee Entitlements declared
- Entities listed as terrorists or subject to sanctions
- Mandatory Security Certification (SOC2, ISO27001 and PCI-DSS)
The Bank requires the successful respondent to commence transition of services from 1 February 2024 for a duration of no longer than 3 months.