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Consumer Medicine Information and Reporting for Medicine Events Phone Line Services

Contact Details

Linda Langford or Vivien Tabe

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Health/E22-246666
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Department of Health and Aged Care
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93131700 - Health programs
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28-Oct-2022 2:00 pm (ACT Local Time)
Show close time for other time zones
:
19-Sep-2022
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ACT
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Request for Tender

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No
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No
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No

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Provision of a national telephone line service and associated services for consumers that provides:

(a)           Contact with a registered pharmacist to seek evidence-based medicines information and guidance regarding the safe and appropriate use of prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines.

(b)           A way for consumers to report suspected adverse events to any medicine to the Therapeutics Goods Administration (TGA) to support national pharmacovigilance initiatives, via consumer-initiated telephone calls. This includes the service completing and submitting adverse event reports to the TGA by either:

(i)                directly entering the report details using the online portal at https://aems.tga.gov.au/

(ii)           utilising the TGA file upload facility, which enables bulk upload of reports via a secure sharepoint site using an appropriately formatted .csv file.

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N/A

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The Tenderer must not have had any judicial decisions against it (excluding decisions under appeal) relating to employee entitlements and have not paid the claim.

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1 December 2022 to 31 June 2025

:
www.tenders.gov.au

Contact Details

Linda Langford or Vivien Tabe

: