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Closed ATM View - RFT 10/05

The provision of settlement services under the Humanitarian Settlement Services (HSS) program, including accommodation services

Contact Details

Thomas Kirkpatrick

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RFT 10/05
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Department of Home Affairs
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93131500 - Refugee programs
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26-May-2010 2:00 pm (ACT Local Time)
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17-Mar-2010
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ACT, NSW, VIC, SA, WA, QLD, NT, TAS
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Request for Tender

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The Australian Government recognises the benefit of delivering an effective and robust settlement program to humanitarian clients after they arrive in Australia. The Humanitarian Settlement Services (HSS) program plays a significant role in supporting humanitarian clients’ social inclusion and economic participation in Australian society. DIAC seeks tenders from suitably qualified organisations to provide initial settlement services to humanitarian clients through the HSS program. Four key services combine through a coordinated case management model to deliver the program’s objectives. Services include case management, accommodation, local area coordination, and a volunteer program. Tenderers may tender for:

  • all services under the HSS program, including accommodation services
  • all services except accommodation services, or
  • accommodation services only.
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DIAC will conduct industry briefings in all Australian capital cities in March and April 2010. Tenderers wishing to attend must register for this purpose. Details of the location of briefings and contact email address for registration can be found on the DIAC website at: www.immi.gov.au/about/contracts-tenders-submissions/ 
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Refer to clauses 3.2–3.3 of the RFT.
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1 October 2010 to 30 September 2013, with extension options.
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Electronic lodgement through AusTender at https://www.tenders.gov.au/

Contact Details

Thomas Kirkpatrick

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