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Closed ATM View - 09ACMA001

Replacement and Integration of ACMA Business Software

Contact Details

Mr Tim Mackey

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02 6219 5596

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09ACMA001
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Australian Communications and Media Authority
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43230000 - Software
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6-Mar-2009 2:00 pm (ACT Local Time)
Show close time for other time zones
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9-Feb-2009
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ACT, NSW, VIC, SA, WA, QLD, NT, TAS, Overseas
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Request for Tender

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As part of an on-going program of business process transformation, ACMA is seeking to procure a number of major software applications. ACMA is also seeking to procure services to facilitate the integration of the selected software and ACMA’s existing IT systems.

ACMA’s requirement is in two parts:

Part 1 is for supply of:

  • A Client Relationship Management (CRM) software application;
  • Services to install and configure the CRM;
  • Services to project manage and undertake the business/system analyses, design, development and data migration activities associated with implementation of the CRM, plus integration with ACMA’s existing IT systems.

Part 2 is for supply of:

  • An e-business portal (Portal) software application;
  • A Business Process Management (BPM) software application;
  • A Federated identity management (IDM) software application;
  • Services to install and configure the Portal, BPM and IDM applications;
  • Services to project manage and undertake the business/system analyses, design, development and data migration activities associated with implementation of the BPM, IDM and Portal, plus integration with ACMA’s existing IT systems.

ACMA is seeking tenders for either (or both) parts of this requirement.

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There will be an optional industry briefing to provide an opportunity for clarification of any questions that prospective tenderers may have regarding this tender.

The briefing will be held at 2:00PM on Monday 16 February 2009, in the ACMA Canberra Head Office, Purple Building, Benjamin Offices, Benjamin Way, Belconnen, ACT.

Prospective tenderers must register their intent to attend the industry briefing with the ACMA Project Officer.

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There are no specified Conditions for Participation
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Contracts are expected to be arranged by June 2009 for delivery in 2009-2010.
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AusTender at www.tenders.gov.au in accordance with instructions in the RFT documentation.

Contact Details

Mr Tim Mackey

: 02 6219 5596

: