Closed ATM View - DIBP RFT 25/16

Provision of Automated Processing at Australian Airports

Contact Details

Melanie Wheeler

P: 07 3867 3932


DIBP RFT 25/16
Department of Home Affairs
46171619 - Security or access control systems
Close Date & Time:
31-Jan-2017 2:00 pm (ACT Local Time)
Show close time for other time zones
Publish Date:
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin
ATM Type:
Request for Tender

APP Reference:
DIBP APP 16/17-018
Multi Agency Access:
Multi Agency Access Type:
All Agencies
Panel Arrangement:


The Department is looking for a Service Provider to provide and implement an automated processing solution to support the concept of a ‘seamless traveller’ movement through the Australian border protection process.

The three components are:

1. Solution 1 Incoming Passenger Card Replacement or S1 – replace the physical IPC with a solution that collects answers to IPC questions and passes it to DIBP systems;

2. Solution 2 Automated Border Control or S2 or Primary Line - supply, implement and maintain a replacement Australian Border Control solution that will eliminate the need for physical tickets and have the ability to process travellers using ‘contactless’ technology, removing the need for some travellers to present their passport; and

3. Solution 3 Exit Marshall Point Replacement or S3 or Secondary Line - remove the need for a manual triage process at the Exit Marshall Point and integrate with DIBP systems to remove reliance on the IPC card or tickets being used as a message stick.

Of the three components, this RFT is for Solution 2.  The S2 Services includes the provision of infrastructure (Hardware and Software), installation and proof of proposed solution in the DIBP lab environment, pilot at first airport (Canberra) and rollout to nine (9) other airports including installation and testing of the solution in each of the identified airports, software integration and ongoing support and maintenance.

The successful Tenderer will also be required to, at DIBP’s discretion and following a separate request for tender issued by DIBP, enter into subcontract arrangements for the provision of S1 (Incoming Passenger Card Replacement) and S3 (Exit Point Marshall Point Replacement) solutions, (if it is not the successful tenderer for S1 (Incoming Passenger Card Replacement) and/or S3 (Exit Marshall Point Replacement) and act as a prime contractor in respect of those solutions.

Other Instructions:

The Industry Briefing for this RFT will be held on 20 December 2016. Attendance at this briefing is NOT compulsory. Details of the Industry Briefing are as follows:

Date: 20 December 2016
Location: 28 Sydney Avenue, Forrest ACT 2603

Time: 11:00 am to 12:30 pm

Attendance at briefing compulsory: No 
Registration for briefing compulsory: Yes
Closing time for briefing: 12:00 pm 19 December 2016

Attendees will be required to sign a Confidentiality Deed Poll prior to the commencement of the Industry Briefing  as set out in Appendix B of Attachment E

Conditions for Participation:


  1. The Tenderer must submit the Tender by the Closing Time;


  2. The Tenderer must have an Australian Industry Participation Plan which has been approved by the Department of Industry and Science in accordance with the Australian Industry Participation Plans in Commonwealth Government Procurement User Guide for Tenderers (AIP User Guide), that covers this RFT Process and is current at Contract signing (a copy of the AIP User Guide can be obtained from the internet site;;


  3. The Tenderer must be financially and commercially viable to perform the Services (please see Form 7 (Details of financial viability and commercial viability of Tenderer) in Attachment F (Tenderer Response Forms);


  4. The Tenderer must not have had any judicial decisions against it (excluding decisions under appeal) relating to employee entitlements and have not paid the claim;


  5. The Tenderer, its Personnel, and any Subcontractors proposed in the Tender must not, at the Closing Time, be listed as terrorists under section 15 of the Charter of the United Nations Act 1945 (Cth); and

    The Tenderer (and any Subcontractor proposed in its Tender) must not be named in the consolidated list referred to in Regulation 40 of the Charter of United Nations (Dealing with Assets) Regulations 2008 (Cth)


Timeframe for Delivery:

Commencement of services with successful Tenderer is (estimated) May 2017.

Address for Lodgement:
Electronic lodgement via AusTender at

Contact Details

Melanie Wheeler

P: 07 3867 3932