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Closed ATM View - 2000005109

The provision of ICT service design, management and support

Contact Details

RFT Officer

P: 02 6275 9600

E:

ATM ID:
2000005109
Agency:
Department of the Environment and Energy
Category:
43200000 - Components for information technology or broadcasting or telecommunications
Close Date & Time:
3-Dec-2018 12:00 pm (ACT Local Time)
Show close time for other time zones
Publish Date:
22-Oct-2018
Location:
ACT, NSW, VIC, SA, WA, QLD, NT, TAS
ATM Type:
Request for Tender

Multi Agency Access:
No
Panel Arrangement:
No
Multi-stage:
No

Description:

The Department has a number of its current IT services provided by an external managed services provider. These arrangements have been in place in various forms since 2008 and are due to expire in mid-2019. 
After a recent review the Department has commenced the establishment of its future services delivery model as part of the Department's technology roadmap, where it will establish its own internal service integration capability, which will be supported by a number of key service providers in the delivery of a range of services.
This Request for Tender is specifically seeking a vendor to provide the following:
a) Design Services, which includes the delivery of a design for the establishment of the Department’s service management capability; and
b) Delivery Services, which includes the implementation and interim delivery of a range of Service Management support services.

Other Instructions:

Nil

Conditions for Participation:


Conditions of Participation:

Tenderer must be a legal entity at the time of closing.

Timeframe for Delivery:

2019 to 2022 plus options.

Address for Lodgement:
www.tenders.gov.au

Contact Details

RFT Officer

P: 02 6275 9600

E: