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Closed ATM View - ATSB-0002


Contact Details

Adam Heywood

02 6274 8102


Australian Transport Safety Bureau
43200000 - Components for information technology or broadcasting or telecommunications
2-May-2017 5:00 pm (ACT Local Time)
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Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane
Request for Information

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Request for Information


The purpose of this RFI is to allow the ATSB to gather, review and analyse vendor’s proposed solutions in response to the ATSB’s ICT Service Delivery requirements. Outcomes of the review will form the basis of an internal ICT Services Delivery Business Case seeking the ATSB Executive’s approval to approach the market to procure the preferred option(s). 


The ATSB is advertising this RFI as an open market approach to allow effective scoping of the market. Should this initial market approach (procurement) progress to the next stage, we will establish a shortlist of suitable vendors from responses to this RFI and advertise a Pre-qualified Tender in accordance with the Commonwealth Procurement Rules “Procurement Method 2”.


The ATSB is undertaking this exercise to identify innovative yet mature cloud based solutions that represent value for money options and establish a solutions list for consideration. The ATSB will be placing a high level of emphasis on the RFI phase of this procurement for the identification of value proposition vendors and solutions.


The Opportunity


Vendors are asked to submit a detailedservices proposal, outlining the products, services and configurations that are proposed by the respondent to meet the ATSB’s ICT Service Delivery requirements as defined within Annexure A - ICT Services and Business Needs of the attached RFI documentation.


The proposal may detail how respondents would address one or more of the ATSB’s needs for:


  • Infrastructure Services – Certified Cloud Services Infrastructure (IaaS, PaaS and SaaS) and Data Storage
  • Secure Gateway and Communications – Certified Secure Gateway services protecting internal WAN, LAN and WLAN services + FedLink
  • End User Computing – End User equipment and environments, service management, Remote Access, File and Print
  • Managed Services – ITIL managed services, Service Desk and compliant support services
  • Information/ICT Security –Information and ICT security management integrated as a service which is PSPF compliant
  • Corporate and Business Applications – Provision, Project Support, Service management
  • Transition In – ATSB Discovery, Transition in Approach and implementation, Disengagement arrangements
  • Performance Management – Relationship management, reporting, contract management


Detailed rates and prices for the provision and performance of service delivery including transition, support and maintenance of the ICT service(s).


The ATSB understand that not all respondents will be able to provide all services, and as such ask respondents to address only those areas for which they have a demonstrated service offering.

Following receipt and evaluation of information/proposals, selected vendors may be requested to provide or demonstrations their product offerings to clarify or support the claims made within their RFI.



   RFI dates to address:



Indicative Date

RFI Issue Date

24 March 2017

Enquiry Cut-off Date

14 April 2017

Date of Supplier briefing/site visit

Upon Request

Intent to Respond Due Date

7 April 2017

RFI Closing Date and Time

COB on 25 April 2017

If progressing to an RFT, notification and debrief for those asked to be SelectTenderers

14 May 2017

If progressing to an RFT, notification and debrief for those Not asked to be SelectTenderers

21 May 2017

Proposed RFT Issue Date

29 May 2017




The ATSB requests that an “Intent to respond” be lodged with the ATSB Contact by the above due date.


ATSB Contacts


RFI Process:         Adam Heywood –


RFI Content:        Adam Heywood, Project Manager –




While the ATSB is undertaking this exercise to identify a number of value for money options and to establish a solutions list for further consideration, the ATSB makes no undertakings and is not obliged in any way to:


  • progress to tender; or

  • accept any RFI information received from vendors; or

  • include any or all vendors responding to this RFI in any future tender invitation; or

  • make any other commitment to vendors whatsoever, including any intention to form a contract with any vendor for provision of ICT Services.



30 April 2018 -29 April 2021 

AusTender at in accordance with instructions in the Request documentation.

Contact Details

Adam Heywood

: 02 6274 8102