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Public Relations Services China

Contact Details

Nadia Barletta

+ 61 2 9361 1111


Tourism Australia
80140000 - Marketing and distribution
8-Apr-2019 4:00 pm (ACT Local Time)
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NSW, Overseas
Request for Tender



Respondents will have their capabilities to deliver public relations services assessed through in-depth questions which will identify the strength of their capabilities and alignment with Tourism Australia’s strategic objectives.

Creative and innovative thinking alongside the strategic and operational approach will be assessed through multiple exercises that will allow Responders to practically demonstrate their ability to deliver truly compelling and effective high-quality work for Tourism Australia

 Tourism Australia has segmented the scope of requirements at clause 2 into two Service Components, as follows:

a) Service Component 1 - Response to complete scope of requirements, including:

  • Strategic PR Programs (Leisure and Business Events)
  • Media Relations and Publicity (Leisure and Business Events)
  • Content and Editorial(Leisure and Business Events)
  • Hosting Programs (Leisure and Business Events)
  • Influencer Programs (Leisure and Business Events)
  • Social Media (Leisure & Business Events)
  • Brand and Reputation Management (Leisure and Business Events)
  • Business Events

b) Service Component 2 - Response to Social Media:

  •  Social Media (Leisure and Business Events)

 Brand and Reputation Management (Leisure and Business Events)
 Business Events 


b) Service Component 2 - Response to Social Media scope of requirements, outlined at Requirement 6 of clause 2.

Tenderers may respond to Service Component 1 or Service Component 2 only, and must state which Service Component that they will participate in this RFT, where indicated in Attachment 1 – Tender Response Schedule of the RFT.

Further details on Tourism Australia’s requirements are outlined in clause 8 Part D (Statement of Requirements) of the RFT.


Conditions for Participation are the minimum mandatory conditions that Respondents must meet in order for their RFQ response to be considered by Tourism Australia. 

Respondents must satisfy the following Conditions for Participation, to the extent that they apply in your jurisdiction:

Acknowledgment of the RFT process
the Request for Tender documentation, the Tenderer must acknowledge its understanding and acceptance of the RFT process. That process includes the timetable and summary of requirements in Part A, the conditions and process for submission by the tenderer in Part B including the requirements to familiarise themselves with each of the conditions and applicable Commonwealth policy requirements set out in Part B, the basis of evaluation of the tender submitted in Part C, the additional requirements to be met as set out in Part D and the conditions for participation in Part E

Standing Offer
erms of supply on which the Tenderer’s submission is provided to Tourism Australia in this document will remain consistently the same for at least 120 days from the Closing Time specified in Part A.

Financial Solvency Checks

The Tenderer should be financially solvent (and in the case of individuals) should not be bankrupt.

Employee Entitlements and work health and safety
The Tenderer must not have had a judicial decision made against them relating to employee entitlements and of which they are not satisfying any resulting order from that decision. The Tenderer must also not have had a decision made against them pursuant to the Work Health and Safety Act 2011 and of which they are not satisfying any resulting order regarding failure to protect health and safety of its workers.
Tenderers are required to confirm that they have no such unsettled orders currently against them by signing the declaration contained in any response documents. 
Tenderers must indicate a willingness to comply with health and safety legislation generally, as amended from time to time, including agreeing to comply with any applicable work health and safety law, policy, program or procedure that Tourism Australia may inform the Tenderer.

Entities listed as terrorists or subject to sanctions

The Tenderer and any subcontractor entity must not be on the Consolidated List of persons and entities maintained by the Department of Foreign Affairs and Trade. These are persons or entities that are subject to both targeted financial sanctions imposed by the United Nations Security Council (UNSC) Resolution 1373 (2001)  under the Charter of the United Nations Act 1945 and Australian autonomous sanctions including travel bans as implemented under the Autonomous Sanctions Act 2011.  The ‘Consolidated List’ can be found at Tourism Australia will not enter into a contract with a person or organisation on this list. 

The Tenderer and any subcontractor entity must not be listed as a terrorist group or organisation.   Please also note that Tourism Australia will not enter into a contract with a person or organisation listed as a terrorist group or organisation pursuant to the Criminal Code Act 1995.  The ‘Listing of Terrorist Organisations’ can be found at the Australian Government’s National Security website

Public Disclosure Requirements and right of Audit
All Tenderers must be agreeable to the public disclosure requirements of the Commonwealth allowing Tourism Australia with the right to disclose details about the procurement process (including the names of the Tenderer and the subcontractors) and the right of the Auditor General to access and audit the Tenderer’s information, documents and records including that of their subcontractor entities. 
The responses provided by the Tenderer must indicate their acknowledgement and agreement to comply with these requirements as well as indicate that their subcontractors are aware and also willing to comply.  information, documents and records including that of their subcontractor entities. 

Fraud and Corruption
The Tenderer must indicate a willingness to co-operate with Tourism Australia’s public accountability requirements under the Public Governance, Performance and Accountability (PGPA) Act 2013.  Tourism Australia is committed to minimising the likelihood and impact of any conduct that may be in breach of this Act.. 

This means that the Tenderer must indicate their acknowledgement and willingness (and to indicate their subcontractors are willing) to adhere to Tourism Australia’s Fraud and Corruption Policy, its Code of Conduct and its Public Interest Disclosure policy (documents that should be made accessible).

Prior Contract deficiencies
If there has been a significant deficiency in the Tenderer's performance of a substantive requirement or obligation under a prior contract with Tourism Australia (and of which was not resolved or amended by the Tenderer) then the Tenderer should potentially be excluded from this process.

False declarations
If it becomes apparent during the tendering process that the Tenderer’s response documentation contains a false declaration then the Tenderer should be excluded.

Conflict of Interests
That no conflict of interest exists, or is likely to arise, or that would be perceived to have arisen, which would affect the performance of the tenderer’s obligations if they were to enter into a contract with Tourism Australia.

The Respondent must have the following insurances at the commencement of any ensuing contract, and provide details as required under item 3, of Schedule 1, RFT Response Schedule:

• Public Liability Insurance: Minimum AUD $10mil for each occurrence
• Professional Indemnity Insurance: Minimum AUD $10mil for each occurrence

Working with direct competitors of Australia
The tenderer and its subcontractors must not work for any National Tourism Organisation that is a direct regional competitor of Australia This includes New Zealand, United Kingdom, Canada, Europe (Finland, Norway, Switzerland, Italy, France), Singapore, South Africa, Japan, Thailand and the United States of America.

Working with Australian State Tourism Offices

Tenderers must notify Tourism Australia within 2 days of receipt of RFT with details of any Australian State Tourism Office (“STO”) to whom it provides PR Services in market to enable Tourism Australia to assess the impact this may have on its commercial activities, brand image, competitive advantage and potential risks of conflicts of interests arising.

In the event that Tourism Australia considers the provision of services to itself and another STO to affect its best interests or render a conflict of interest, the Respondent shall be excluded from further consideration in the RFT process.




The proposed contract term is for an initial term of 24 months, commencing on 1 August 2019 to 30 July 2021.

The contract will provide for an option to extend the term for a further 12 months, commencing on 1 August 2021 to 30 July 2022.  There is no guarantee or representation that options will be exercised.  

AusTender In accordance with the instructions in the RFT document.

Contact Details

Nadia Barletta

: + 61 2 9361 1111