Closed ATM View - RFT 1000702105
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Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
The Department of Human Services is issuing this RFT on behalf of the National Disability Insurance Agency (NDIA) The NDIA is seeking to purchase SaaS subscriptions for an integrated Cloud Platform that provides capability in the areas of:
a) Portal Development – capability to develop portals to support Participants, ILC, National Contact Centre and external independent assessors;
b) Campaign and Event Management – capability to support campaigns and events to improve Provider and Participant engagement with the NDIA; and
c) Case Management – capability to record, track escalate and report on key business functions such as complaints, assistive technology requests and supported independent living.
The NDIA will exclude a Tender from further consideration if at any time before a contract is executed the NDIA considers that the Tenderer does not meet any one or more of the following Conditions for Participation:
a. the Tenderer exists as a legal entity at the Closing Time (see paragraph 8.2.3); and
b. the Tenderer's proposed Cloud Platform must be on the Australian Signals Directorate (ASD) Certified Cloud Services List at the Closing Time
The NDIA will exclude a Tender from further consideration if at any time before a contract is executed the NDIA considers that the Tender does not comply with an essential requirement identified in the Cloud Platform Requirements (Attachment A to the Statement of Requirements).
First Quarter of 2020