Closed ATM View - OPC- 2026-03
Print on Demand Services
The successful Service Provider is to provide a print on demand service to fulfil orders made by clients on the Federal Register of Legislation. The Service Provider is to provide a website that provides a shopping cart function which enables the ordering of multiple separate items in one transaction and can securely accept payment for the order.
The client must be able to seamlessly transition from the Federal Register of Legislation website to the Service Provider’s website/shopping cart during the ordering process.
The Service Provider’s website and shopping cart function is to automatically collect any information completed by the client in the order form on the Federal Register of Legislation website including the file details, number of copies, any additional options required and the price. The client will then complete their personal details and payment method on the Service Provider’s website/shopping cart.
The Service Provider must print orders using the file identified in the information passed to the Service Provider from the Federal Register of Legislation website and using the information entered by the client on their website/shopping cart.
The Customer will exclude from participation any Potential Supplier that does not demonstrate compliance with:
1.1 End to End Online Ordering and Payment Capability
The Potential Supplier must demonstrate that it currently operates, or can immediately deploy, a secure 24/7 public online ordering and payment service suitable for print on demand services.
1.1.1 Minimum evidence required:
(a) Screenshots or equivalent evidence of an operational online shopping cart and checkout process.
(b) Description of secure online payment options available (e.g. credit/debit cards and other accepted electronic payment methods).
1.2 Seamless Ordering Integration
The Potential Supplier must demonstrate the ability to support a workflow in which customers transition seamlessly from the Federal Register of Legislation (or equivalent site) to the Supplier’s ordering system, with automatic capture of order details (file, quantity, options, pricing).
1.2.1 Minimum evidence required:
(a) A technical description of the ordering hand off and automated order data capture process.
1.3 Dispatch Timeframe for Standard Orders
The Potential Supplier must demonstrate the capability to dispatch Standard Orders within three (3) Business Days of receipt of payment and maintain tracking and delivery records for all orders.
1.3.1 Minimum evidence required:
(a) Description of the production and fulfilment workflow demonstrating how the dispatch timeframe is met.
(b) Sample tracking or delivery record outputs (redacted if necessary).
The contract for the Services is expected to commence on 9 November 2026 and conclude on 8 November 2029. The Service Provider should be in a position to commence transitioning in on 1 October 2026 so that transition in and implementation activities associated with the Services are completed by the successful Service Provider(s) and Services are able to commence by the expiry of the existing arrangement.