Closed ATM View - 10025506
Request for Tender (RFT) for the provision of IT Managed Services
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
The Department intends to engage a service provider to provide high-quality ITIL compliant IT Managed Services. The services will include transition from the interim support service to a new IT Infrastructure Service, and provide Ongoing Services for the new service management services.
In summary, the scope of the Services includes:
· Transition Services
· Ongoing Services including:
o Common Services;
o Service Desk and End User Support; and
o IT Infrastructure Operations; and
Additional Services.
A non-mandatory Industry Briefing will be conducted at 10:30am, 6 June 2023. The Industry Briefing will be held on GovTeams, and Tenderers must pre-register via email their attendance at the industry briefing with the Contact Officer no later than 2 June 2023. The Contact Officer will provide an invitation to the GovTeams event and further details.
Part C (Draft Contract) will be released by Addenda as soon as possible.
Interested Tenderers are required to return a Data Room Deed Poll (RFT Part E) to the Contact Officer to obtain access to the Data Room, RFT Part B, Part 6 will only be accessible via the Data Room.
The Tenderer must be a legal entity recognised under Australian law at the Tender Closing Time. For the purposes of this RFT, a partner of a partnership who submits a Tender on behalf of a partnership, where that partnership is in existence at the Tender Closing Time, will meet this Condition for Participation.
The Tenderer must either:
o hold a Valid and Satisfactory Statement of Tax Record by the Tender Closing Time; or
o have a receipt demonstrating that a Statement of Tax Record has been requested from the Australian Taxation Office by the Tender Closing Time, and hold a Valid and Satisfactory Statement of Tax Record no later than 4 Business Days from the Tender Closing Time.
If it proposes to engage a subcontractor, the Tenderer must hold a Valid and Satisfactory Statement of Tax Record for any first-tier subcontractor that it proposes, as part of its Tender, to engage to deliver goods or services with an estimated value of over $4 million (GST inclusive).
November 2023 to November 2026 (with 3 x 1-year option/s)