Closed ATM View - TA2898/2021
Translation Services
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, Hobart
Translation services are essential for Tourism Australia to effectively communicate with and market to key audiences globally. This process involves translation of English copy into 7 languages, ensuring Tourism Australia’s digital properties (for example, Australia.com, the Aussie Specialist Website and Business Events Australia website) and marketing campaigns are understood and engaged with by consumers overseas.
Tourism Australia manages translations centrally to maximise efficiency and value of the process by reducing resources required to maintain technical and content updates across digital platforms.
As part of this requirement Tourism Australia seeks excellent service and a strong commitment to provide optimum results.
1. Acknowledgment of RFx Process
Having read the RFx documentation, the Tenderer must acknowledge its understanding and acceptance of the RFx process. That process includes the timetable and summary of requirements; the conditions and process for submission by the tenderer; including the requirements to familiarise themselves with each of the conditions and applicable Commonwealth policy requirements; the basis of evaluation of the tender submitted; the additional requirements to be met and the conditions for participation.
2. Standing offer
The terms of supply on which the Tenderer’s submission is provided to Tourism Australia in this document will remain consistently the same for at least 120 days from the Closing Time specified in the RFx.
3. Financial Solvency Checks
The Tenderer should be financially solvent (and in the case of individuals) should not be bankrupt.
4. Employee Entitlements and work health and safety
The Tenderer must not have had a judicial decision made against them relating to employee entitlements and of which they are not satisfying any resulting order from that decision. The Tenderer must also not have had a decision made against them pursuant to the Work Health and Safety Act 2011 and of which they are not satisfying any resulting order regarding failure to protect health and safety of its workers.
Tenderers are required to confirm that they have no such unsettled orders currently against them.
Tenderers must indicate a willingness to comply with health and safety legislation generally, as amended from time to time, including agreeing to comply with any applicable work health and safety law, policy, program or procedure that Tourism Australia may inform the Tenderer.
5. Workplace Gender Equality
The Tenderer and any subcontractor entity must not have been listed as a noncomplying entity by the Workplace Gender Equality Agency as a result of having failed to comply with the yearly requirement to report on gender equality pursuant to the Workplace Gender Equality Act 2012.
6. Public Disclosure Requirements and right of Audit
All Tenderers must be agreeable to the public disclosure requirements of the Commonwealth allowing Tourism Australia with the right to disclose details about the procurement process (including the names of the Tenderer and the subcontractors) and the right of the Auditor General to access and audit the Tenderer’s information, documents and records including that of their subcontractor entities.
The responses provided by the Tenderer must indicate their acknowledgement and agreement to comply with these requirements as well as indicate that their subcontractors are aware and also willing to comply.
7. Fraud and Corruption
The Tenderer must indicate a willingness to co-operate with Tourism Australia’s public accountability requirements under the Public Governance, Performance and Accountability (PGPA) Act 2013. Tourism Australia is committed to minimising the likelihood and impact of any conduct that may be in breach of this Act..
This means that the Tenderer must indicate their acknowledgement and willingness (and to indicate their subcontractors are willing) to adhere to Tourism Australia’s Fraud and Corruption Policy, its Code of Conduct and its Public Interest Disclosure policy (documents that should be made accessible).
8. Prior Contract deficiencies
If there has been a significant deficiency in the Tenderer's performance of a substantive requirement or obligation under a prior contract with Tourism Australia (and of which was not resolved or amended by the Tenderer) then the Tenderer should potentially be excluded from this process.
9. False declarations
If it becomes apparent during the tendering process that the Tenderer’s response documentation contains a false declaration then the Tenderer should be excluded.
10. Conflict of Interests
That no conflict of interest exists, or is likely to arise, or that would be perceived to have arisen, which would affect the performance of the tenderer’s obligations if they were to enter into a contract with Tourism Australia.
1st October 2021 to 30th September 2023 with two one-year options to extend. There is no guarantee that these options will be exercised.