Closed ATM View - AUSHEAR 091901
Supply of integrated ERP, CRM and Practice Management software and associated implementation services
Hearing Australia wishes to obtain Tenders for the acquisition and implementation of the Solution, including all associated costs: licences and/or subscription fees for system software, implementation program management, configuration and customisation as required, interfaces as specified, training, data migration, solution hosting and ongoing support and maintenance.
Hearing Australia wishes to:
- identify the software Solution (preferably offered through cloud delivery (SAAS or PAAS)) that has/have the best “out of the box” fit to Hearing Australia’s requirements;
- select a software Solution that is easy to use and improves work processes;
- select a single Service Provider for the provision of all Services within the scope of this RFT who will work in partnership with Hearing Australia to implement the Solution to achieve the forecasted benefits;
- utilise the core business processes inherent within the chosen software to provide the basis for changing Hearing Australia's existing internal business processes;
- select the best value-for-money offering that meets the requirements and maximises value to be obtained;
- look to the chosen Service Provider to actively pursue those practices which will serve to minimise the cost to Hearing Australia both during implementation and in the future operation of its business.
An introductory Briefing will be held on Wednesday 2nd of October at the Sydney Macquarie Park University offices – see RFT documentation for details.
The tendering process will follow Commonwealth Procurement Guidelines – further detail can be found in the RFT documentation.
The scope of the project includes provision of ERP, CRM and Practice Management software and associated implementation services - see RFT documentation for further details.
The period of the contract is anticipated to be 18 months but Hearing Australia will consider other proposed timeframes.
All contact for the tender must be through: smrprocurement@hearing.com.au
1. The Tender is not a Late Tender
2. Satisfaction of financial and commercial capacity of the Tenderer to provide the Supplies
Start in first half of the calendar year 2020