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Closed ATM View - FIN/024/17

Business adviser to Comcover

Contact Details

Procurement Officer

P: 0


Department of Finance
80100000 - Management advisory services
Close Date & Time:
1-Dec-2017 10:00 am (ACT Local Time)
Show close time for other time zones
Publish Date:
ATM Type:
Request for Quote

Multi Agency Access:
Panel Arrangement:


The Department of Finance seeks a Business Adviser to conduct a review and business needs analysis of current Comcover functions that identifies:

- the various services delivered
- the key policies and processes that inform the delivery of these services
- how the policies and processes link to current manual or electronic systems for information collection, storage, and reporting, and
- opportunities for better integration and enhancing the delivery of these services.

The Business Adviser will develop and deliver a Report that includes:

- a detailed process map of the Comcover service delivery function (i.e. end-to-end), detailing workflow and where processes are manual or system-based
- analysis of the strengths and weaknesses of these existing processes and what is needed for the future
- recommendations for an innovative service delivery model that delivers efficiencies for the exercise of the Comcover function, including pros, cons, risks, and reasons for other options not considered, and
- an outline of a potential ICT system and online technologies related to the delivery of the process map and the risks associated with such a system.

Conditions for Participation:

- Experience in advising in the business and insurance industry sector preferred.

- To ensure probity principles are maintained the successful tenderer for the ATM for Business Advisory Services will not be permitted to tender for those subsequent approaches to market.

Working on the contract as a business adviser will preclude them and their associated organisation from subsequent tenders relating to the provision of those services.

Timeframe for Delivery:

The delivery of a final report will be required no later than 12/02/18.

If required, the delivery of a draft Statement of Requirements no later than 19/02/18.

Address for Lodgement:
Electronic lodgement of tender responses via

Contact Details

Procurement Officer

P: 0