Closed ATM View - DIBP REOI 22/17-B1

Delivering Visa Services for Australia – Bundle 1

Contact Details

Visa Services Procurements Team

P: 000000000


DIBP REOI 22/17-B1
Department of Home Affairs
81111700 - Management information systems MIS
Close Date & Time:
27-Oct-2017 2:00 pm (ACT Local Time)
Show close time for other time zones
Publish Date:
ATM Type:
Expression of Interest

Multi Agency Access:
Panel Arrangement:


The Services will support the Government’s priorities of:
a.            a strong economy – including by supporting economic growth in key Australian industries through skilled migration, tourism and international education;
 b.            strong national security – including by ensuring every Visa Applicant can be efficiently identified and assessed using modern technologies; and
 c.            a prosperous and cohesive society – by promoting Australia as a destination of choice for migrants and visitors and enhancing public trust in border management by ensuring Visa holders uphold Australian values.

The Services will achieve the following objectives:
a.            improved Decision and assessment quality and consistency;
b.            improved user experience for Clients (including through value added services), Departmental staff and market providers;
c.             enhancement of Australia’s international competitiveness and attractiveness while improving financial outcomes of the Visa business for Government;
d.            implementation of the new delivery arrangements as fast as possible with minimum delivery risk;
e.            facilitation of the simplification of Australia’s Visa framework; and
f.             provision of flexibility to implement future Visa policy changes quickly and efficiently.

Other Instructions:

Potential Service Providers seeking to respond to the REOI must submit a response in accordance with the instructions set out in the REOI documentation.

Conditions for Participation:

1. The Respondent must submit the Response by the Closing Time;

2. Respondents must consent to the Department’s use of information contained in an EOI;

3.The Respondent must not have had any judicial decisions against it (excluding decisions under appeal) relating to employee entitlements and have not paid the claim;

4.The Respondent, its Personnel, and any Subcontractors proposed in the Response must not, at the Closing Time, be listed as terrorists under section 15 of the Charter of the United Nations Act 1945 (Cth); and

5.The Respondent (and any Subcontractor proposed in its Response) must not be named in the consolidated list referred to in Regulation 40 of the Charter of United Nations (Dealing with Assets) Regulations 2008 (Cth).

Timeframe for Delivery:

December 2017 to June 2018

Address for Lodgement:
Electronic lodgement via AusTender at

Contact Details

Visa Services Procurements Team

P: 000000000