Closed ATM View - AAT/Tender/2018/1

Request for Services – Panel of Early Case Assessment and Resolution Specialists

Contact Details

Angela Durocher

P: 07 3052 3073


Administrative Appeals Tribunal
80101504 - Strategic planning consultation services
Close Date & Time:
18-May-2018 5:00 pm (ACT Local Time)
Show close time for other time zones
Publish Date:
Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Hobart
ATM Type:
Request for Tender

Multi Agency Access:
Panel Arrangement:



The Administrative Appeals Tribunal (AAT) is seeking proposals from individuals to assist with the Early Case Assessment and Resolution (ECAR) at the AAT.


The extension of the casual panel for ECAR services will allow the AAT to flexibly engage suitably experienced individuals on an as-needed basis. Panellists have typically been engaged to conduct conferences and conciliations in the General and Other Divisions to temporarily cover periods of Conference Registrar leave or assist with workload peaks. The AAT wants to extend the range of ECAR services to other caseloads in other divisions.


The range of duties will vary but may include:


  1. Triaging, assessing risk and prioritising case management responses.

  2. Working on caseloads with a particular expertise such as NDIS matters and certain types of migration visa cases.

  3. Establishing processes and capability in specialist caseload management and techniques.

  4. Engaging with represented and self-represented parties to define and clarify the issues in dispute.

  5. Conducting file reviews, identifying gaps in information, and setting timetables for the provision of further information.

  6. Preparing parties for participation in AAT proceedings including ADR and hearing processes.

  7. Conducting ADR processes to facilitate consent agreements.


Conditions for Participation:

Good character, Legal qualifications, Accredited mediator, Professional indemnity insurance  

Timeframe for Delivery:

As required throughout 2018/2019 financial year

Address for Lodgement:
Online Lodgement Responses should be lodged to by the closing time specified above. Response File Format, Naming Convention and Size The Customer will accept Responses lodged in the following formats: • Word Doc (.docx) • Word 97-2003 Doc (.doc) • Rich Text Format (.rft) • PDF (.pdf)

Contact Details

Angela Durocher

P: 07 3052 3073