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Closed ATM View - WO319317

DFAT: SUPPORT AND MAINTENANCE SERVICES FOR UNCLASSIFIED VOICE NETWORK

Contact Details

Anna Robens

:
02 6261 9646

:

:
WO319317
:
Department of Foreign Affairs and Trade
:
43200000 - Components for information technology or broadcasting or telecommunications
:
21-Nov-2018 12:00 pm (ACT Local Time)
Show close time for other time zones
:
25-Oct-2018
:
ACT
Canberra
:
Request for Tender

:
No
:
No
:
No

:

DFAT requires a managed service to support the DFAT Unclassified Voice Network which is comprised of:

a) PABX systems and associated equipment including but not limited to phones, virtual management servers, voicemail etc;
b) voice management and call flow systems including Contact Centres and wallboards;
c) telecoms services; and
d) session border controllers.

Including the following support:

a) 24 hours a day, 7 days a week, 365 days a year for Priority 1 and 2 Incidents; and
b) during business hours for Priority 3 and 4 Incidents and Priority 2, 3 and 4 Work Orders.

 

:

Please refer to attached RFT Head document.

:

 Three year contract term.

Estimated Value (AUD):
From $6,820,000.00 to $11,220,000.00
:
Electronic lodgement: Austender at www.tenders.gov.au, in accordance with instruations in the Request documentation.

Contact Details

Anna Robens

: 02 6261 9646

: