Closed ATM View - AAT/Tender/2018/1
Request for Services – Panel of Early Case Assessment and Resolution Specialists
The Administrative Appeals Tribunal (AAT) is seeking proposals from individuals to assist with the Early Case Assessment and Resolution (ECAR) at the AAT.
The extension of the casual panel for ECAR services will allow the AAT to flexibly engage suitably experienced individuals on an as-needed basis. Panellists have typically been engaged to conduct conferences and conciliations in the General and Other Divisions to temporarily cover periods of Conference Registrar leave or assist with workload peaks. The AAT wants to extend the range of ECAR services to other caseloads in other divisions.
The range of duties will vary but may include:
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Triaging, assessing risk and prioritising case management responses.
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Working on caseloads with a particular expertise such as NDIS matters and certain types of migration visa cases.
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Establishing processes and capability in specialist caseload management and techniques.
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Engaging with represented and self-represented parties to define and clarify the issues in dispute.
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Conducting file reviews, identifying gaps in information, and setting timetables for the provision of further information.
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Preparing parties for participation in AAT proceedings including ADR and hearing processes.
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Conducting ADR processes to facilitate consent agreements.
Good character, Legal qualifications, Accredited mediator, Professional indemnity insurance
As required throughout 2018/2019 financial year